Skincare Coach

How do we collect information about you?

In any interaction you may have with DECAAR, we collect information in three possible ways:

  1. When you directly give it to us (“Directly Provided Data”)

When you sign up for our site, or any time you visit DECAAR, or purchase our products, or communicate with us, you may choose to voluntarily give us certain information – for example, by filling in text boxes, or clicking on active buttons on our side, like ‘Add to Bag’.  All this information requires a direct action by you at that time in order for us to receive it.

  1. When you give us permission to obtain from other accounts (“User Authorised Data”)

Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services.  For example, social media is an important part of how DECAAR interacts with our customers.  In using social media (e.g. by signing onto DECAAR using your Facebook or Twitter log-in), you may give us permission to access your information in that social media channel or in other services.  So, if you did choose to link your Facebook or Twitter account to DECAAR, this would enable us to obtain information and content from those accounts.  Or if you’re using DECAAR on your mobile, you can also choose to provide us with location data.  The information we obtain from those services does depend on your settings for that service or their privacy policies.  So you should always regularly check what those are.

  1. When our systems collect information or data as you use our websites or apps, or use websites or apps that are connected to DECAAR (“System Collected Data”)

These days, whenever you use a website, app, or other Internet service, there’s certain information that gets created and recorded automatically by the IT systems necessary to operate that site, app or service. The same is true when you use our websites, apps and services.  For example:

  1. when accessing DECAAR, we use “cookies” (a small text file sent by your computer each time you visit our website, unique to your DECAAR account or your browser) to make it easier for you to use DECAAR, improve your shopping experience with us or so we can record log data relating to the pages you viewed and activities you carried out during your visit.  For example, we may use cookies to store your language preferences or other DECAAR settings, so you don‘t have to set them up every time you visit DECAAR.  These cookies may be “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you or your browser deletes them). Some of the cookies we use are directly associated with your DECAAR account (relating to things like the email address you gave us), and other cookies are not.  There are more details on our cookie usage below; or
  2. In addition, the type of device you’re using to access DECAAR and the settings on that device may provide us with information about your device, including what type of device it is, what specific device you have, what operating system you’re using, what your device settings are, and why a crash has happened. What information we can be provided with depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or an Android phone. Your device manufacturer or operating system provider will have more details about what information your device makes available to us.

 

 

NEED HELP?Our representantives can guide youContact Us
Chat with us
Chat with us
Questions, doubts, issues? We're here to help you!
Connecting...
None of our operators are available at the moment. Please, try again later.
Our operators are busy. Please try again later
:
:
:
Have you got question? Write to us!
:
:
This chat session has ended
Was this conversation useful? Vote this chat session.
Good Bad